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At club php1, we handle your personal data with care and clarity. This policy explains what we collect, why we collect it, and how you can review or update the information tied to your account — including details connected to your Maya or InstaPay wallet activity.
When you create an account on club php1, we collect the information you provide directly — your name, contact details, and the payment method you choose to link, such as Maya or InstaPay. We also collect activity data generated during your sessions: which game categories you open, how you navigate between live tables and self-paced slots, and how your account wallet moves across transactions. This data has a clear purpose: to keep your account running correctly, to verify identity as required, and to let you pick up where you left off across sessions. We do not sell your personal information to third parties. Where we work with service providers — for example, payment processors handling your InstaPay or Maya transfers — those relationships are governed by data-processing agreements that limit use to the task at hand. Retention periods follow the requirements applicable to the regions where access is permitted under local law. You can check the current state of your stored details at any time through your account dashboard after login. If you disagree with how a piece of data is held, the process to raise that concern is described in the Rights section below.
Maya wallet details linked to your account are handled through a payment processor under a data-processing agreement. We do not store full payment credentials on our own servers.
InstaPay transfer references are logged for transaction records. These records are accessible through your account history and are retained as required by applicable law.
If you connect a GCash account, the same processing rules apply. Only the reference data needed to reconcile your wallet is kept; no full account credentials are stored by us.
This policy covers the data we handle directly as the operator of club php1. It does not extend to every digital touchpoint you may pass through — some services outside our direct control operate under their own terms. The table below outlines what falls inside and outside this policy so you know exactly where our obligations begin and end.
Data you submit when registering, logging in or updating your profile falls fully within this policy. This includes your email address, contact number and any identity documents submitted for verification.
Payment references generated when you use Maya, InstaPay or GCash are covered here insofar as we hold them. The payment provider's own privacy terms govern the processing that happens on their side of the transfer.
Your browsing behaviour on club php1 — which game lobbies you open, how long you stay on a live table section versus a slots section — is covered by this policy and used only for account and service purposes.
Links to external sites, payment gateways and game content providers operate under their own privacy terms. We are not responsible for data handling that occurs outside the club php1 platform environment.
You have concrete options for managing the personal data we hold. The starting point for most actions is your account dashboard, which shows the profile details currently on record. From there, you can edit contact information directly, review the payment methods linked to your wallet, and see a log of past transactions referencing Maya or InstaPay activity. If something looks wrong — a name misspelled, an address outdated, a payment reference you do not recognise — you can flag it through the support channel described on this page. We will respond with the steps needed to investigate or correct the record. Where data is held because of a legal or regulatory requirement, we will explain that reason clearly rather than simply declining. Your right to ask questions about your data does not depend on whether your account is currently active.
Log in and open the account settings page. Your stored profile details, linked payment methods and transaction history are all visible there without needing to contact support.
Edit fields directly in your account profile for standard updates. For changes to identity documents or verified payment rails like Maya, submit a correction request through our support contact.
If you want to know exactly what data we hold on you, or why a particular record exists, send a written request via email. We will confirm receipt and respond within the timeframe required by applicable law.
Where no legal retention requirement applies, you may request that specific records be deleted. Use the email contact listed in the Support section below and include your account identifier in the subject line.
If your question relates specifically to how your data is handled — what we hold, how long we keep it, or how to correct a record — the channels below are the right place to start. For account access issues unrelated to data privacy, the same contact paths apply.
Send your data enquiry to our support email address listed in the account help section. Include your registered account name and a brief description of your concern so we can route it correctly.
Many data questions can be answered without contacting us — log in, open account settings, and check the details and history shown there. Profile edits and payment method reviews are available directly.
For time-sensitive data concerns, open the live chat from your account page. Describe your query clearly and the support team will direct you to the correct process or escalate to a data-handling review.
We apply access controls so that personal data is available only to the team members and systems that need it to operate your account. Security measures are in place across the account login process and the connection between your wallet and payment rails such as Maya and InstaPay. Cookies on the site are used for session management and to remember your last position in the lobby — not for advertising profiling. You can adjust cookie preferences through your browser settings at any time without affecting your account access. Data we hold is kept for as long as needed to provide the service or to meet legal requirements in eligible regions; when neither reason applies, we remove it. If this policy is updated, the revised version will be published at this address, and the date of the most recent change will be noted at the top of the document.
Personal data is accessible internally only on a need-to-know basis. Account records, wallet references and identity documents are not available to staff outside the roles that require them to operate your account.
We use session cookies to keep you logged in and to restore your lobby position. No third-party advertising cookies are set by us. Adjust preferences in your browser; it does not affect your account login.
We keep your data for as long as your account is active or as required by the laws of eligible regions. Once neither condition applies, we remove personal records. Transaction references tied to Maya or InstaPay follow the retention period set by applicable financial regulations.
When this policy changes, the updated version is published here with a revision date at the top. Continued use of your account after a policy update means you have had the opportunity to review the changes.
These are the questions we hear most often from account holders about how their data is managed on club php1. If your question is not covered here, reach out through the contact paths listed in the Support section above.
We collect the details you enter during registration — your name, email address and contact number. If you link a payment method such as Maya or InstaPay, the reference data needed to process and reconcile transactions is also stored. We do not collect payment credentials directly.
Yes. Log in and open account settings to see your current profile, linked payment methods and transaction history. If you want a full data summary beyond what the dashboard shows, send a written request to support and we will compile it for you.
Standard fields like your contact number or address can be edited directly from your account settings page. For verified details — such as identity documents or a linked Maya account — contact support with the correction you need and we will walk you through the process.
We do not sell personal data. Where we work with payment processors for Maya, InstaPay or GCash transfers, those processors handle your data under agreements that limit use to completing your transaction. No data is passed to advertising networks or unrelated third parties.
Data is kept for as long as your account is active and for as long as required by the laws applicable to eligible regions. Transaction records linked to Maya or InstaPay follow specific financial-record retention periods. Once no retention reason applies, records are removed.
Send a deletion request to our support email with your account identifier in the subject line. We will confirm which records can be removed and which must be retained under applicable legal requirements, and complete the removal within the required timeframe.